FAQs

  • ACT - Canberra
    9 Tantalum Street
    Beard
    ACT 2620

    NSW - Newcastle
    11 Guernsey Avenue
    Cnr Guernsey Street and Jersey Avenue
    Sandgate
    NSW 2304

    NSW - Sydney
    Shed H
    Flemington Markets
    NSW 2140

    QLD - Brisbane
    385 Sherwood Road
    Rocklea
    QLD 4106

  • We are a wholesale flower grower and supplier dedicated to providing flowers, foliage, plants and florist sundries to trade only. You will be required to provide an ABN showing you are a bone fide florist or flower reseller to make a purchase from Flower HQ.

  • To place an order, you will need to apply for membership to Flower HQ, once approved (usually takes 1-2 business days) your membership and login details will be supplied for you to begin business with us.
    Orders may be placed via email actorders@flowerhq.com.au (Canberra Flower HQ), sydneyorders@flowerhq.com.au (Sydney Flower HQ), ncorders@flowerhq.com.au (Newcastle Flower HQ) and bnesales@flowerhq.com.au (Brisbane Flower HQ), by phone, or in person at a Flower HQ wholesale flower market.

  • We only sell to trade so you will be required to provide a current ABN number for verification purposes before ordering wholesale flowers from Flower HQ.

    To order wholesale flowers from Flower HQ, apply now. Please note that it can take up 5 business days to activate your membership.

  • The ability to log into Flower HQ online which allows you to save/change your billing details, delivery information and re-occurring orders of our fresh cut wholesale flowers.

    Access to view our most up-to-date list of wholesale flowers, foliage and plants, current prices.

    We will keep you informed of “Special Offers” upcoming new flower varieties and seasonal availability.

  • To place a “Special” Order you can either;

    Get in touch with your personal Flower HQ Sales team member directly or you may prefer to contact your local Flower HQ warehouse directly.

  • Yes, we deliver - Please contact your personal Flower HQ sales team member for more information.

  • We prefer 2 weeks' notice for bulk orders but please contact your store to discuss options.

  • Please contact your local Flower HQ warehouse directly.

  • Yes, members can arrange for regular or scheduled orders.

  • Once you place your order with Flower HQ over the phone you will receive an order confirmation email. If we are not able to fulfil the order, either one of your personal Flower HQ sales representative will call to advise you.

  • If you need to make changes to your wholesale flower order call your personal Flower HQ sales representative.

  • In the unlikely event that an item is not supplied or you are mistakenly invoiced for goods not supplied, you must notify us within 24 hours of receiving your delivery. Contact your personal Flower HQ sales team representative.

    If you require a credit our PVP (packing verification process) will commence, to resolve the issue as quickly and efficiently as possible.

  • In the unlikely event that the goods received are not saleable, (does not include change of mind) you must notify us within 24 hours of receiving your delivery. Contact your personal Flower HQ sales team representative.

    Once a claim is received a PVP (packing verification process) will commence, to resolve the issue as quickly and efficiently as possible.

  • In the event that we are unable to fulfil your order, a member of our customer care team or your personal Flower HQ sales team member will contact you to discuss substitution options available to you.

  • Cancellations will only be accepted if notified within 24 hours prior to delivery or pickup. For an order to be cancelled you must contact your personal Flower HQ Sales team member directly or your local Flower HQ warehouse.

Where do we deliver?

  • 2000, 2001, 2002, 2004, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026, 2027, 2028, 2029, 2030, 2031, 2032, 2033, 2034, 2035, 2036, 2037, 2038, 2039, 2040, 2041, 2042, 2043, 2044, 2045, 2046, 2047, 2048, 2049, 2050, 2052, 2055, 2057, 2058, 2059, 2060, 2061, 2062, 2063, 2064, 2065, 2066, 2067, 2068, 2069, 2070, 2071, 2072, 2073, 2074, 2075, 2076, 2077, 2079, 2080, 2081, 2082, 2083, 2084, 2085, 2086, 2087, 2088, 2089, 2090, 2092, 2093, 2094, 2095, 2096, 2097, 2099, 2100, 2101, 2102, 2103, 2104, 2105, 2106, 2107, 2108, 2109, 2110, 2111, 2112, 2113, 2114, 2115, 2116, 2117, 2118, 2119, 2120, 2121, 2122, 2123, 2124, 2125, 2126, 2127, 2128, 2129, 2130, 2131, 2132, 2133, 2134, 2135, 2136, 2137, 2138, 2139, 2140, 2141, 2142, 2143, 2144, 2145, 2146, 2147, 2148, 2150, 2151, 2152, 2153, 2154, 2155, 2156, 2157, 2158, 2159, 2160, 2161, 2162, 2163, 2164, 2165, 2166, 2167, 2168, 2170, 2171, 2172, 2173, 2174, 2175, 2176, 2177, 2178, 2179, 2190, 2191, 2192, 2193, 2194, 2195, 2196, 2197, 2198, 2199, 2200, 2203, 2204, 2205, 2206, 2207, 2208, 2209, 2210, 2211, 2212, 2213, 2214, 2216, 2217, 2218, 2219, 2220, 2221, 2222, 2223, 2224, 2225, 2226, 2227, 2228, 2229, 2230, 2231, 2232, 2233, 2234

  • 4000, 4001, 4002, 4003, 4004, 4005, 4006, 4007, 4008, 4009, 4010, 4011, 4012, 4013, 4014, 4017, 4018, 4019, 4020, 4021, 4022, 4029, 4030, 4031, 4032, 4034, 4035, 4036, 4037, 4051, 4053, 4054, 4055, 4059, 4060, 4061, 4064, 4065, 4066, 4067, 4068, 4069, 4070, 4072, 4073, 4074, 4075, 4076, 4077, 4078, 4101, 4102, 4103, 4104, 4105, 4106, 4107, 4108, 4109, 4110, 4111, 4112, 4113, 4114, 4115, 4116, 4117, 4118, 4119, 4120, 4121, 4122, 4123, 4124, 4125, 4127, 4128, 4129, 4130, 4131, 4132, 4133, 4151, 4152, 4153, 4154, 4155, 4156, 4157, 4158, 4159, 4160, 4161, 4163, 4164, 4165, 4169, 4170, 4171, 4172, 4173, 4174, 4178, 4179, 4205, 4207, 4208, 4209, 4210, 4211, 4212, 4213, 4214, 4215, 4216, 4217, 4218, 4219, 4220, 4221, 4222, 4223, 4224, 4225, 4226, 4227, 4228, 4230, 4270, 4271, 4272, 4275, 4280, 4285, 4300, 4301, 4303, 4304, 4305, 4306, 4311, 4312, 4340, 4500, 4501, 4502, 4503, 4504, 4505, 4506, 4508, 4509, 4520, 4521

  • 2600, 2601, 2602, 2603, 2604, 2605, 2606, 2607, 2608, 2609, 2610, 2611, 2612, 2614, 2615, 2616, 2617, 2618, 2900, 2902, 2903, 2904, 2905, 2906, 2911, 2912, 2913, 2914

  • 5000, 5001, 5005, 5006, 5007, 5008, 5009, 5010, 5011, 5012, 5013, 5014, 5015, 5016, 5017, 5018, 5019, 5020, 5021, 5022, 5023, 5024, 5025, 5031, 5032, 5033, 5034, 5035, 5037, 5038, 5039, 5040, 5041, 5042, 5043, 5044, 5045, 5046, 5047, 5048, 5049, 5050, 5051, 5052, 5061, 5062, 5063, 5064, 5065, 5066, 5067, 5068, 5069, 5070, 5071, 5072, 5073, 5074, 5075, 5076, 5081, 5082, 5083, 5084, 5085, 5086, 5087, 5088, 5089, 5090, 5091, 5092, 5093, 5094, 5095, 5096, 5097, 5098, 5106, 5107, 5108, 5109, 5110, 5111, 5112, 5113, 5114, 5115, 5116, 5117, 5118, 5120, 5121, 5125, 5126, 5127, 5131, 5132, 5133, 5134, 5136, 5137, 5138, 5139, 5140, 5141, 5142, 5144, 5150, 5151, 5152, 5153, 5154, 5155, 5156, 5157, 5158, 5159, 5160, 5161, 5162, 5163, 5164, 5165, 5166, 5167, 5168, 5169, 5170, 5171, 5172, 5173, 5242, 5243, 5244, 5245, 5250, 5251, 5252, 5950

  • 6000, 6003, 6004, 6005, 6006, 6007, 6008, 6009, 6010, 6011, 6012, 6014, 6015, 6016, 6017, 6018, 6019, 6020, 6021, 6022, 6023, 6024, 6025, 6026, 6027, 6028, 6029, 6030, 6031, 6032, 6033, 6034, 6035, 6036, 6037, 6038, 6041, 6050, 6051, 6052, 6053, 6054, 6055, 6056, 6057, 6058, 6059, 6060, 6061, 6062, 6063, 6064, 6065, 6066, 6067, 6068, 6069, 6070, 6071, 6072, 6073, 6074, 6076, 6077, 6078, 6079, 6081, 6082, 6083, 6084, 6090, 6100, 6101, 6102, 6103, 6104, 6105, 6106, 6107, 6108, 6109, 6110, 6111, 6112, 6121, 6122, 6123, 6124, 6125, 6126, 6147, 6148, 6149, 6150, 6151, 6152, 6153, 6154, 6155, 6156, 6157, 6158, 6159, 6160, 6162, 6163, 6164, 6165, 6166, 6167, 6168, 6169